Outsourcing: A Look Back

A sea change is happening in America when it comes to outsourcing public services to private entities. Sixteen states have now introduced legislation that would keep taxpayers in control of their services by increasing transparency and accountability. This is a big deal. And as In the Public Interest take on a classic Facebook video shows, […]

Workers, Santa rally for fair contract terms

Santa Claus today joined hundreds of state employees as they demonstrated outside Cadillac Place in Detroit to call for fair contract terms and an end to more health care cost-shifting. Chanting “No more cutbacks, been there, done that,” and “Governor Snyder can’t you see, health care costs are hurting me,” the protestors marched outside the […]

Report: The 2011 New Solutions for Michigan

Our goal is to strengthen the state of Michigan and its communities by providing a sustainable network of efficient and high quality public services. In the 2011 New Solutions for Michigan report we recommended: – Prioritizing front-line service delivery by reducing middle management – Pursing better value from contractors and consultants – Improving customer service […]

State government has more managers than two years ago

Michigan taxpayers deserve high-quality services at reasonable costs, but instead they’re paying for a ballooning bureaucracy with little to show for it. In 2011, researchers for the Coalition of State Employee Unions found that across state government agencies, there was an average of 5.87 workers for every one manager. That means managers are supervising fewer […]

If you want to save taxpayers money, listen to frontline workers

“Coming together is a beginning; keeping together is progress; working together is success.” -Henry Ford When state employees and managers at two Department of Human Services (DHS) offices came together in 2011 great things happened. By working together the team was able to reduce the typical three-hour application process time to just 30 minutes. The […]